Platform
Model Phase

Solution Design

Design the full solution architecture from discovery findings — mapping capabilities, experience, systems, data, processes, and implementation approach into a structured solution blueprint that aligns the team before estimation and delivery begin.

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Lifecycle Position

Opportunity
Discover
Model
Estimate
Decide
Deliver
Report
Capabilities

What it does

Experience architecture

Design the user experience layer including journeys, touchpoints, and the capabilities the solution needs to deliver for each audience.

Capability mapping

Define the functional capabilities the solution must support and map each to the systems and teams responsible for delivering them.

Systems architecture design

Design the target state systems architecture from discovery inputs, connecting platforms, integrations, and data flows into a coherent solution.

Data architecture

Define the data model for the proposed solution, mapping entities, flows, and transformation requirements across the target architecture.

Process design

Model the business and operational processes the solution will enable or replace, with ownership and system dependencies mapped.

Non-functional requirements

Capture and structure performance, security, scalability, and compliance requirements that constrain and shape the solution design.

Implementation approach

Define the phasing, prioritization, and delivery approach for bringing the designed solution to life — sequenced and grounded in constraints.

Outputs

What it produces

01

Solution blueprint

A structured document capturing the full solution design — experience, capabilities, systems, data, process, and implementation approach in one place.

02

Target state architecture

The designed systems architecture showing how platforms, integrations, and data flows connect in the proposed solution.

03

Capability model

A structured map of solution capabilities with ownership, system dependencies, and delivery context.

04

Implementation roadmap

A phased view of how the solution design translates into delivery, with dependencies, priorities, and team assignments.

Discovery tells you what exists. Solution Design tells you what you are building. Without it, teams move into estimation and delivery without a shared understanding of the target state.

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